Shipping Details
Shipping Rates for online Jewelry store
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Free Standard shipping by USPS 1st Class Mail for orders over $50
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UPS Overnight: $32, Free for orders over $300
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UPS 2nd Day: $20, Free for orders over $200
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USPS 1st Class Mail With Signature (Available for orders under $300. Tracking Number Provided--Estimated 4-10 Day Delivery): $9
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USPS Priority Mail With Signature (Available for orders under $500. Tracking Number Provided-Estimated 1-10 Day Delivery): $13.25
Insurance is included in above rates
**For Custom Orders, Please Select "Custom Shipping" option. All shipping is by standard USPS mail only with Free Shipping. Please allow 15 days for all custom orders. No Returns for Custom Orders.
Returns
Cancel Or Change An Order
To start an exchange please email info@treasurechest.online or call a Treasure Chest Consultant at 713-557-7666 within 7 days of your order. We will attempt to accommodate order changes to the extent possible prior to shipping confirmation. Some changes will result in a shipping delay. We are unable to accommodate changes or cancellations on special order requests and/or orders that have already shipped. If your order has already shipped, please follow the returns policy.
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Please do not ship any items without corresponding with our representatives.
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Treasure Chest will not be responsible for lost and damaged items while shipping back to us.
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All shipping costs related to the exchange will be borne by the customer.
Our Return Policy
We accept returns for refund or exchange within 15 days of shipment from our vendor for all unworn and undamaged merchandise. Contact Treasure Chest consultants at 713-557-7666 or email at info@Treasurechest.online
Please note that to be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to us within 15 days. Please note that the items must be returned in its original packaging. NO RETURNS ON CUSTOM JEWELRY
Non-Refundable Items
Sale and clearance items as well as custom orders are not refundable. Shipping fees are non-refundable. Returns without a prior authorization will not be processed.